“48 percent intentionally decreased their work effort, • 47 percent intentionally decreased the time spent at work, • 38 percent intentionally decreased the quality of their work, • 80 percent lost work time worrying about the incident, • 63 percent lost work time avoiding the” — Christine Porath Copy Share Image
“I directly asked respondents why they behaved uncivilly.More than half claimed it was because they are overloaded,and more than 40 percent said they ha… — Christine Porath Copy Share Image
“48 percent intentionally decreased their work effort, • 47 percent intentionally decreased the time spent at work, • 38 percent intentionally decreased the quality… — Christine Porath Copy Share Image
“people who are typically surrounded by jerks learn intuitively to be selfish and also not to deliberate over their actions. They wind up acting… — Christine Porath Copy Share Image
“When you’re exposed to hostility or aggression, you behave differently. Incivility sneaks into your subconscious. It’s easy to see how plagues of incivility can… — Christine Porath Copy Share Image
“Whether you’re a CEO, a team leader, or a person from any walk of life trying to make a difference, you’re going to be… — Christine Porath Copy Share Image
“If people see you as warm and competent, they’re more inclined to trust you, build relationships with you, follow you, and support you.5” — Christine Porath Copy Share Image
“frequently see this happening in my research: Lacking a sense of psychological safety, people” — Christine Porath Copy Share Image
“As Douglas Stone and Sheila Heen point out in their book Thanks for the Feedback, we judge ourselves by our intentions, while others judge… — Christine Porath Copy Share Image
“Everyone thinks of changing the world, but no one thinks of changing himself. —Leo Tolstoy” — Christine Porath Copy Share Image
“Whether in business or in life, you can be civil and get ahead. Whatever your age or circumstance, you can master civility. So what… — Christine Porath Copy Share Image
