“Tricky customer, eh? Not to worry, we’ll find the perfect match here somewhere – I wonder, now – yes, why not – unusual combination – holly and phoenix feather, eleven inches, nice and supple.’ Harry took the wand. He felt… — J.K. Rowling Copy Share Image
There are those moments when you know that you are up against a tricky customer who is not being forthright with the truth, and there is no way you're going to let them off the hook. — Emily Maitlis Copy Share Image
