Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back. — J. W. "Bill" Marriott, Jr Copy Share Image
Ninety percent of our managers started in the hourly ranks or started in the lower ranks. — J. W. "Bill" Marriott, Jr Copy Share Image
The four most important words in the English language are, "What do you think?" Listen to your people and learn. — J. W. "Bill" Marriott, Jr Copy Share Image
Both Mitt and I have summer places up in New Hampshire on Lake Winnipesaukee. And a few summers ago I was taking my grandchildren… — J. W. "Bill" Marriott, Jr Copy Share Image
Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the… — J. W. "Bill" Marriott, Jr Copy Share Image
