“This approach seems completely backward to traditional managers who have been told all their lives that competitive advantage in manufacture is obtained from automating, linking, and speeding up massive machinery to increase throughput and remove direct labor.” — James P. Womack Copy Share Image
“Traditional managers worry about how to get things done, while leaders worry about what things get done…(and trust their team to figure out how to do it).” — Brian W. Fitzpatrick Copy Share Image
