“Minorities received the highest level of positive attention and the greatest influence on the private opinions of members of the majority and on the final group decision when they communicated face-to-face. —Malcolm Gladwell, The Tipping Point” — Michael Jacoby Brown Copy Share Image
“People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences… — Michael Jacoby Brown Copy Share Image
“Minorities received the highest level of positive attention and the greatest influence on the private opinions of members of the majority and on the… — Michael Jacoby Brown Copy Share Image