“There are times when making a great first impression is essential and you need to do everything in your power to be… — Susan C. Young Copy Share Image
“Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the… — Susan C. Young Copy Share Image
“While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally… — Susan C. Young Copy Share Image
“Being 100 percent in the moment and focusing on the person you’re with is one of the finest compliments you can offer.… — Susan C. Young Copy Share Image
“Put in the time. To position yourself as an expert, practice, apply, experiment, volunteer, and work within your area of knowledge to… — Susan C. Young Copy Share Image
“When beginning a conversation, ask the other person, “Do you have time to speak right now?” If they say no, you can… — Susan C. Young Copy Share Image
“Being Present Years ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed people's attention… — Susan C. Young Copy Share Image
“When people can't give anything and are only there for themselves, why should others use their time and energy to get involved?… — Susan C. Young Copy Share Image
“I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when… — Susan C. Young Copy Share Image
“If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future.… — Susan C. Young Copy Share Image
“ASK YOURSELF: • Have you pondered a question and someone ironically shows up with the answers? • Have you ever been thinking… — Susan C. Young Copy Share Image
“The Gift of Gab She continued by saying, “Many people dismiss small talk as being a waste of time. If you think… — Susan C. Young Copy Share Image
“Hostess with the Mostest “Think of a time when you have had a party in your home or had friends over for… — Susan C. Young Copy Share Image
“Every one of us, at some time or another, has allowed fear to prevent us from living our best possible life. The… — Susan C. Young Copy Share Image
“I love to read. However, there have been times when certain books did not resonate with me because the timing was off… — Susan C. Young Copy Share Image
“Just Show Up. Guess what? Being in the right place at the right time can’t happen without your first showing up. Companies… — Susan C. Young Copy Share Image
“For some, putting in the time or work to be prepared and live deliberately is natural. For others? It’s work. However, as… — Susan C. Young Copy Share Image
“Since nothing stays the same, the great news is that, at any moment, you have the ability and power to move the… — Susan C. Young Copy Share Image
“Action is the key to creating the changes needed to propel you toward your chosen outcomes and help you achieve your relationship… — Susan C. Young Copy Share Image
“Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid—none of which… — Susan C. Young Copy Share Image
“The times, they are a-changing! What was once defined by tradition, respect, and custom has evolved into a relaxed and casual society.… — Susan C. Young Copy Share Image
“Doing your research ahead of time shows that you care about your client and your reputation. Referencing this information will better enable… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort… — Susan C. Young Copy Share Image
“Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to… — Susan C. Young Copy Share Image
“At times, maintaining a positive attitude and outlook takes great risk, courage, toughness, and flexibility. It is not easy to stay positive… — Susan C. Young Copy Share Image
“The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“Have you made a choice in your past which was right at the time, but once you had a chance to think… — Susan C. Young Copy Share Image
“Every time a new client hires me for a keynote, workshop, or coaching session, the first questions I ask them are, “What… — Susan C. Young Copy Share Image
“Think of the times in your life when you have been deeply passionate about something. Whether it is for your family, a… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
