The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why,… — Dick Costolo Copy Share Image
I try to spend a lot of time with people outside my direct reports. The view from the top is totally distorted. If you only spend time with your directs, you have no perspective on what's really going on. — Dick Costolo Copy Share Image
Not only can you not plan the impact you're going to have, you often won't recognize it when you're having it. — Dick Costolo Copy Share Image
We have a core value here at Twitter that says we want to defend and respect the user's voice. And that's important to us… — Dick Costolo Copy Share Image
Twitter brings you closer. I mean, we see this over and over again from our users. It brings them closer to the action. It… — Dick Costolo Copy Share Image
I think that content posted to Twitter is distributed to more platforms, services, sites, online and offline than any other services out there. Would… — Dick Costolo Copy Share Image
I was in Shanghai recently, where Twitter is blocked, and yet there were ads and billboards across town with hashtags on them. — Dick Costolo Copy Share Image
You can choose to listen to one end of the spectrum or the other on Twitter, just like you can on television. But hopefully… — Dick Costolo Copy Share Image
When youre doing what you love to do, you become resilient. You create a habit of taking chances on yourself. If you do whats… — Dick Costolo Copy Share Image
The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you… — Dick Costolo Copy Share Image
The key is to just get on the bike, and the key to getting on the bike… is to stop thinking about ‘there are… — Dick Costolo Copy Share Image
One of the things that amazes me about Twitter is the way it utterly eradicates artificial barriers to communication. Things like status, geopolitics and… — Dick Costolo Copy Share Image
