Big companies, which spend tens of billions of dollars annually on 'call centers' to take orders and provide customer support, increasingly rely on speech recognition not just to handle requests for information but to process customer orders. — Alex Berenson Copy Share Image
Information technology departments must spend enormous amounts of time and money worrying about integrating big computer systems with billions of pieces of customer data. — Alex Berenson Copy Share Image
One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers the chance… — Alex Berenson Copy Share Image
As they grow, companies saturate their markets, become more complex and difficult to manage, and face larger and more entrenched competitors. — Alex Berenson Copy Share Image
“If stupid people didn’t insist on thinking they were smart, the world would be a lot simpler.” — Alex Berenson Copy Share Image
For chat-room tyros who expect to make their first million day-trading by age 27, paging through the Sunday newspaper with a pair of scissors… — Alex Berenson Copy Share Image
“Rosette disappeared onto the dance floor. Wells sat in silence for a minute, watching the dancers. The worldwide cult of fast money spent stupidly.… — Alex Berenson Copy Share Image
In general, great companies prefer to grow 'organically,' as Wall Street likes to say. That is, from the inside out, by finding new markets… — Alex Berenson Copy Share Image
Trust the Canadians to produce a game about mutual funds that is actually more boring than the real thing. — Alex Berenson Copy Share Image
The market always, in theory at least, looks ahead. And it's always trying to take in every bit of information that it can as… — Alex Berenson Copy Share Image
Mr. Snowden did not start out as a spy, and calling him one bends the term past recognition. Spies don't give their secrets to… — Alex Berenson Copy Share Image
As the Nasdaq soared in 1999 and early 2000, demand for many offerings far exceeded the supply of shares available at the initial offering price. — Alex Berenson Copy Share Image
