There always has been a mystique and a romance about aviation, but in terms of the principles involved of satisfying your customer there's no difference between selling airlines seats and chocolate bars. — Mike Batt Copy Share Image
I think there's an audience for The Wombles at almost all levels. We thought it was going to be confined to people in their… — Mike Batt Copy Share Image
There always has been a mystique and a romance about aviation, but in terms of the principles involved of satisfying your customer there's no… — Mike Batt Copy Share Image
