“Notice we said 'It sounds like . . .' and not 'I'm hearing that . . .' That's because the word 'I' gets people's guard up. When you say 'I,' it says you're more interested in yourself than the other… — Chris Voss Copy Share Image
“Veeva squirmed up and down the length of me, vibrating like a coin operated motel bed. When she stopped kissing my mouth, I said, "It sounds so great, Veeva. Just you and me with our brand new plastic surgery noses,… — Dan Ahearn Copy Share Image