“When the occasional customer tells us his or her dream of running a bookstore someday, we recognize our own naivete in that enthusiasm. They may have some inkling about long hours and low pay, but rarely do they know about… — Wendy Welch Copy Share Image
“The essential criterion for running a bookstore is less "Do you like books?" than "Do you like people?" Ironically, we find that having unlimited access to more reading material than we ever could have imagined means we read less. Chuck… — Wendy Welch Copy Share Image