“Emotionally intelligent people have an ability to manage stress as it happens and remain calm through chaos.” — Susan C. Young Copy Share Image
“Self-confident people Inspire confidence in others; they would much rather build people up than tear them down.” — Susan C. Young Copy Share Image
“Few places are more important for dressing appropriately than the workplace, where a professional appearance is crucial.” — Susan C. Young Copy Share Image
“Living in integrity with one’s principles that are held in high regard engenders respect—both from others and self.” — Susan C. Young Copy Share Image
“Being prepared prevents us from getting tripped up by unexpected glitches and surprises.” — Susan C. Young Copy Share Image
“Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true.” — Susan C. Young Copy Share Image
“Become your own best friend—smile and say “I love you” to yourself occasionally.” — Susan C. Young Copy Share Image
“Self-confident people tend to be optimistic thinkers and focus on the positives.” — Susan C. Young Copy Share Image
“Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.” — Susan C. Young Copy Share Image
“Popularity does not equal respect. It is not only kids who will do what they think they must to fit in and… — Susan C. Young Copy Share Image
“When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is… — Susan C. Young Copy Share Image
“Self-confident people don’t make their self-esteem, self-image, happiness, or self-confidence dependent on another person’s approval, validation, or acceptance.” — Susan C. Young Copy Share Image
“When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you… — Susan C. Young Copy Share Image
“Steer clear of negativity and set boundaries so that when people bring it on, you can engage your force-field to deflect their… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all… — Susan C. Young Copy Share Image
“When you wake each day, it is your choice if you are going to use your attitude to your advantage or allow… — Susan C. Young Copy Share Image
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that… — Susan C. Young Copy Share Image
“Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate… — Susan C. Young Copy Share Image
“Beyond these universal expressions of emotion, there are hundreds of variations which are often a matter of choice, whether consciously or subconsciously.… — Susan C. Young Copy Share Image
“Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what… — Susan C. Young Copy Share Image
“It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book,… — Susan C. Young Copy Share Image
“The "Law of Attraction" simply states: “What you think about, you bring about.” Whatever you focus on will expand and attract more… — Susan C. Young Copy Share Image
“Humor can heal the heart, instill hope, bring people together, and remind them that life isn’t meant to be so doggone serious.… — Susan C. Young Copy Share Image
“A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being… — Susan C. Young Copy Share Image
“The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that… — Susan C. Young Copy Share Image
“The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring… — Susan C. Young Copy Share Image
“Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country… — Susan C. Young Copy Share Image
“Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have… — Susan C. Young Copy Share Image
“When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for… — Susan C. Young Copy Share Image
“I once knew a woman who had a reputation as a snob and a gossip. I would avoid her at parties because… — Susan C. Young Copy Share Image
“Who are we the most comfortable with? People who are the most like us! The “Similarity-Attraction Hypothesis” (Newcomb, 1956) found that similar… — Susan C. Young Copy Share Image
“Ambiverts typically . . . • Can process information both internally and externally. They need time to contemplate on their own, but… — Susan C. Young Copy Share Image
“A positive attitude will help fortify your courage to build unshakable confidence and self-esteem.” — Susan C. Young Copy Share Image
“Polite people tend to be more respected, admired, and appreciated than their rude counterparts.” — Susan C. Young Copy Share Image
“There are new habits you can adopt starting NOW that make you approachable and encourage other people to engage with you.” — Susan C. Young Copy Share Image
“Take your place among experienced professionals by focusing on ways to learn, grow, and succeed.” — Susan C. Young Copy Share Image
“People with the gift of charm exude a delightful demeanor—an attractive likability that enwraps you in their warmth.” — Susan C. Young Copy Share Image
“If you do nothing, you’ll have nothing. If you do something spectacular, you will have something spectacular.” — Susan C. Young Copy Share Image
“If you want to fly high and go amazing places, your attitude is crucial.” — Susan C. Young Copy Share Image
“Use positive affirmations to shift your mindset and re-train your brain for positivity.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
