“Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts… — Susan C. Young Copy Share Image
“Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis,… — Susan C. Young Copy Share Image
“When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Keep your promises. Being punctual… — Susan C. Young Copy Share Image
“We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or… — Susan C. Young Copy Share Image
“Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what… — Susan C. Young Copy Share Image
“At work, in love, or in any position, our deepest motivation often begins with the fear of being replaced.” — Mwanandeke Kindembo Copy Share Image
“As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In… — Susan C. Young Copy Share Image
“Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle… — Susan C. Young Copy Share Image
“When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that… — Susan C. Young Copy Share Image
“Ladies, let me tell you a secret: traditional men care more about how feminine you look and carry yourself. On the other… — Lebo Grand Copy Share Image
“Before you find your soul mate, you must first discover your soul.” — Charles F. Glassman Copy Share Image
“Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the… — Susan C. Young Copy Share Image
“People love to talk about themselves. When you provide them with an opening and a platform for them to do so, you… — Susan C. Young Copy Share Image
“Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for… — Susan C. Young Copy Share Image
“Strive to be active rather than lethargic—determined rather than wavering or lazy.” — Susan C. Young Copy Share Image
“What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around… — Susan C. Young Copy Share Image
“UN-Impressives of the Poor Listener • Thinking about what you should have done, could have done, or need to do. • Allowing… — Susan C. Young Copy Share Image
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that… — Susan C. Young Copy Share Image
“Come meet me in the middle, somewhere between day and night, the beginning and the end, some place where crooked paths and… — Jacqueline Simon Gunn Copy Share Image
“A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction… — Susan C. Young Copy Share Image
“A positive attitude will stimulate creative thinking and constructive problem-solving.” — Susan C. Young Copy Share Image
“When we share our naked bodies, our financial future, the range of our good and bad emotions, our dearest dreams, our most… — Donna Goddard Copy Share Image
“The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and… — Susan C. Young Copy Share Image
“Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese… — Susan C. Young Copy Share Image
