“What steps can you take to prepare before meeting others to ensure that when you do show up, you are bringing your… — Susan C. Young Copy Share Image
“Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are… — Susan C. Young Copy Share Image
“If you do nothing, you’ll have nothing. If you do something spectacular, you will have something spectacular.” — Susan C. Young Copy Share Image
“Once you are dressed there may be still more you can do to enhance, complement, or complete your look. Simply changing your… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“What helps people identify your Super Powers? Instead of hiring a personal PR firm to identify and promote your personal brand, ask… — Susan C. Young Copy Share Image
“Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.” — Susan C. Young Copy Share Image
“Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying.” — Susan C. Young Copy Share Image
“Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful… — Susan C. Young Copy Share Image
“Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the… — Susan C. Young Copy Share Image
“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy… — Susan C. Young Copy Share Image
“Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy… — Susan C. Young Copy Share Image
“Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison… — Susan C. Young Copy Share Image
“To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right… — Susan C. Young Copy Share Image
“In America, when a man walks in front of a woman it may imply that they are not equals and he is… — Susan C. Young Copy Share Image
“Care enough to take deliberate steps and get ready through thoughtful discipline, research, organization, and effort. It will impress others and give… — Susan C. Young Copy Share Image
“It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym,… — Susan C. Young Copy Share Image
“I remember hearing years ago about a centenarian being interviewed on her birthday. She was asked, “Throughout your life, you have witnessed… — Susan C. Young Copy Share Image
“The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that… — Susan C. Young Copy Share Image
“The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring… — Susan C. Young Copy Share Image
“Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country… — Susan C. Young Copy Share Image
“Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have… — Susan C. Young Copy Share Image
“I once knew a woman who had a reputation as a snob and a gossip. I would avoid her at parties because… — Susan C. Young Copy Share Image
“I love acronyms, don’t you? They are quick and easy tools for remembering important lessons that are too good to forget. The… — Susan C. Young Copy Share Image
“All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.” — Susan C. Young Copy Share Image
“With your mind alert and your eyes wide open, you will be better able to assess your space and your place for… — Susan C. Young Copy Share Image
“The truth may be true, but a discreet person understands that speaking the truth isn’t always helpful. It can also be hurtful… — Susan C. Young Copy Share Image
“Prime yourself for success and demonstrate to others that you are diligent, reliable, and trustworthy.” — Susan C. Young Copy Share Image
“Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style,… — Susan C. Young Copy Share Image
“Think of fun ways you can connect with your business or social circles. When you’re with your tribe—or like-minded people—they’ll laugh and… — Susan C. Young Copy Share Image
“When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.” — Susan C. Young Copy Share Image
“Don't you love the sense of personal power you feel when you've got your act together? When your life is in order,… — Susan C. Young Copy Share Image
“Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.” — Susan C. Young Copy Share Image
“As the saying goes, "Smile and the world smiles with you, cry and you cry alone.” Smiling is a universal symbol of… — Susan C. Young Copy Share Image
“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.” — Susan C. Young Copy Share Image
“When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety,… — Susan C. Young Copy Share Image
“By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.” — Susan C. Young Copy Share Image
“When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.” — Susan C. Young Copy Share Image
“Your first impressions will often occur within a limited window of opportunity—and if you blow it— the opportunity may be lost forever.” — Susan C. Young Copy Share Image
“Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
