“Being a keen observer, I would think to myself, who is approachable? Who is someone I'd like to know? Who is putting… — Susan C. Young Copy Share Image
“Whether you're delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or… — Susan C. Young Copy Share Image
“Having moved from Florida to Wisconsin, it has been an interesting exercise for me to attend networking events where I did not… — Susan C. Young Copy Share Image
“Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave… — Susan C. Young Copy Share Image
“Begin by asking yourself if you are currently showing up to your life, your business, and your relationships in a way that… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . take the time to mine the gold. Actively seek the goodness… — Susan C. Young Copy Share Image
“ASK YOURSELF: • Have you pondered a question and someone ironically shows up with the answers? • Have you ever been thinking… — Susan C. Young Copy Share Image
“Many people go through life complaining, whining, and obsessing so much about what they don’t have that they are doing exactly what… — Susan C. Young Copy Share Image
“A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both… — Susan C. Young Copy Share Image
“People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies… — Susan C. Young Copy Share Image
“When having lunch or dinner at a long rectangular table, I prefer to take a middle chair so that I can turn… — Susan C. Young Copy Share Image
“Doing your research ahead of time shows that you care about your client and your reputation. Referencing this information will better enable… — Susan C. Young Copy Share Image
“Learn to leverage the Law of Cause and Effect to your advantage in positive ways!” — Susan C. Young Copy Share Image
“Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how… — Susan C. Young Copy Share Image
“Don't you love the sense of personal power you feel when you've got your act together? When your life is in order,… — Susan C. Young Copy Share Image
“Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn… — Susan C. Young Copy Share Image
“One simple glance can convey to your recipient that you are . . . • Present • Interested • Paying attention •… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Most everyone has the classic question stamped on their forehead that asks, “What’s in It for Me?” It is not a matter… — Susan C. Young Copy Share Image
“A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring… — Susan C. Young Copy Share Image
“Speaking on Stage Speakers and presenters have only a few short seconds before their audience members begin forming opinions. True professionals know… — Susan C. Young Copy Share Image
“Active listening requires being fully present and engaged in the moment.” — Susan C. Young Copy Share Image
“Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?" If… — Susan C. Young Copy Share Image
“People will form impressions, assumptions, opinions, and judgments all within a few short seconds. To make a favorable first impression and make… — Susan C. Young Copy Share Image
“Teddy Roosevelt has been credited with saying, “People don't care how much you know until they know how much you care.” Think… — Susan C. Young Copy Share Image