“Discretion & Good Judgment . . . The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today… — Susan C. Young Copy Share Image
“Approachable people are “straight-up.” It is comforting to know exactly what to expect when you see them. What you see is what… — Susan C. Young Copy Share Image
“5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts… — Susan C. Young Copy Share Image
“It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your… — Susan C. Young Copy Share Image
“All the elements of greater emotional awareness can weave together to ensure you make a more positive impact.” — Susan C. Young Copy Share Image
“Ambiverts typically . . . • Can process information both internally and externally. They need time to contemplate on their own, but… — Susan C. Young Copy Share Image
“While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally… — Susan C. Young Copy Share Image
“Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What… — Susan C. Young Copy Share Image
“Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action… — Susan C. Young Copy Share Image
“What About the Social Introvert? Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person.… — Susan C. Young Copy Share Image
“What makes one person approachable and another one not? That simple difference alone can make or break your success in your life,… — Susan C. Young Copy Share Image
“Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and… — Susan C. Young Copy Share Image
“Think of fun ways you can connect with your business or social circles. When you’re with your tribe—or like-minded people—they’ll laugh and… — Susan C. Young Copy Share Image
“When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety,… — Susan C. Young Copy Share Image
“Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice… — Susan C. Young Copy Share Image
“It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe,… — Susan C. Young Copy Share Image
“Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely… — Susan C. Young Copy Share Image
“Living in the age of the Internet and being a part of the information generation, we have unlimited access to an unprecedented… — Susan C. Young Copy Share Image
“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch… — Susan C. Young Copy Share Image
“Whether you smile to make a great first impression for customer service, building rapport, communicating your intentions, networking, sharing your happiness, closing… — Susan C. Young Copy Share Image
“It is no longer a matter of IF you have a personal brand--it is a question of “How is it working for… — Susan C. Young Copy Share Image
“Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, physically,… — Susan C. Young Copy Share Image
“Our cultural lens is so much a part of us that we are not even aware of how obvious it is to… — Susan C. Young Copy Share Image
“We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted,… — Susan C. Young Copy Share Image
“When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value… — Susan C. Young Copy Share Image
