“Public Relations is all about perception. The more branding initiatives you add to the fluff, the better your chances of making the… — Germany Kent Copy Share Image
Born in elevators and supermarkets, Muzak has spread to restaurants, hotels, airplanes, telephone hold services, and waiting rooms. The public-relations experts believe… — John Ralston Saul Copy Share Image
“By building your customer service strategy around good principles, you'll create a positive, hassle-free customer experience for everyone who deals with your… — Oscar Auliq-Ice Copy Share Image
“Personalized interactions greatly improve customer service and let customers know that your company cares about them and their problems.” — Oscar Auliq-Ice Copy Share Image
“While delivering consistently good customer service requires work and alignment across your entire organization, a good place to start is your support… — Oscar Auliq-Ice Copy Share Image
“When speaking publicly, it is wise to communicate mindfully in the presence of silent listening eyes...” — Tracey Bond Copy Share Image
“Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.” — Oscar Auliq-Ice Copy Share Image
“A press release announces your news. A media alert informs reporters of an event's location and time. Both belong in your trade… — Lisa Masiello Copy Share Image
I suspect in most companies, the public relations person is down at No. 20 in the pecking order. But here, he is… — Richard Branson Copy Share Image
“You should never assume that people will admire your company without a public relations strategy” — Peter Thiel Copy Share Image
Dealing with environmental lawsuits and grassroots resistance is expensive. Industrial wind and solar developers have to hire lawyers, public relations specialists, and… — Michael Shellenberger Copy Share Image
“How many opportunities are missed because someone—the media, a reviewer, event organizer—either found us online and didn’t like what they found, or… — David Wogahn Copy Share Image
Even my novels offer passages in which the major character is imagined as a writer. In Joss and Gold, Li An is… — Shirley Geok-lin Lim Copy Share Image
“Trade shows and events drive a surge in readership for trade magazines, websites, and newspapers. This spike is a prime opportunity to… — Lisa Masiello Copy Share Image
“Oh, look, there are jobs available in Jacksonville! Today there are two jobs for me and 1.2 million other people in this… — Jarod Kintz Copy Share Image
There is an enormous pressure placed on gay novelists because they are the only spokespeople. The novelist's first obligation is to be… — Edmund White Copy Share Image
When I go back to America, after a few days I am once again filled with this kind of angry alienation and… — Robert Crumb Copy Share Image
All the president is, is a glorified public relations man who spends his time flattering, kissing, and kicking people to get them… — Harry S Truman Copy Share Image
American public opinion sees Arabs as terrorists and has the desert-man image about them. I wish the Americans would see Arabs and… — Neil Bush Copy Share Image
I'm struggling at the end to get out of the valley of hectoring youth, journalistic middle age, imposture, moneymaking, public relations, bad… — Stephen Spender Copy Share Image
I was only in college, unfortunately, for, um, a year. I think my major was public relations, and I had no idea… — James L. Brooks Copy Share Image
