“Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make, and it wasn't going to help if he tried to dictate a plan to me.” — Amy C. Edmondson Copy Share Image
“Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make,… — Amy C. Edmondson Copy Share Image
![“Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make, and it wasn't going to help if he tried to dictate a plan to me.” quote by Amy C. Edmondson](https://sms4smile.com/quotes/img-quotes/711/amy-c-edmondson-188460_crisis-management_sullenberger-later-wrote-about-air-traff_3170370.jpg)