“Make sure to pay attention to actionable vs. wishy-washy words your customers use. If they say, “I keep meaning to,” then they don’t actually care about the topic at hand. If they say, “Here’s what I’ve tried and what I… — Product School Copy Share Image
“Because it’s very easy to fall victim to confirmation bias, try focusing only on data that invalidates your hypothesis before looking for data that… — Product School Copy Share Image
“Make sure to pay attention to actionable vs. wishy-washy words your customers use. If they say, “I keep meaning to,” then they don’t actually… — Product School Copy Share Image
