Customer service teams at many companies have already embraced social media, often out of necessity. — Ryan Holmes Copy Share Image
Not using social media in the workplace, in fact, is starting to make about as much sense as not using the phone… — Ryan Holmes Copy Share Image
Although social media is a relatively new form of communication, it has become the primary way retailers and customers are interfacing. — Ryan Holmes Copy Share Image
Amongst high unemployment rates, a competitive job market and a shrinking global economy, the emerging social media industry only continues to grow. — Ryan Holmes Copy Share Image
It may be coincidence that the decline of newspapers has corresponded with the rise of social media. Or maybe not. — Ryan Holmes Copy Share Image
Companies and managers that find a way to harness social media stand to gain. — Ryan Holmes Copy Share Image
Social media marketers have already shown unusual savvy in executing campaigns in Brazil. — Ryan Holmes Copy Share Image
No surprise that, as companies have adopted social media en masse, demand for software and applications to manage and monitor social use… — Ryan Holmes Copy Share Image
During the early days of HootSuite, when social media was still seen as a fad, I made the decision to treat our… — Ryan Holmes Copy Share Image
The point is that instead of a monolithic brick of printed content - delivered more or less unchanged to all subscribers -… — Ryan Holmes Copy Share Image
Social media has given companies access to unprecedented amounts of information on client behavior and preferences - so-called Big Data. But making… — Ryan Holmes Copy Share Image
Certification programs for social media are blossoming as a response to the demand for more social media training. Both industry professionals and… — Ryan Holmes Copy Share Image
As social is where consumers' eyeballs are, businesses must take ownership of their online company profiles. By providing their customers with a… — Ryan Holmes Copy Share Image
Social media has shaken up the world of sales, with Facebook, LinkedIn and Twitter offering new ways to hound leads and unprecedented… — Ryan Holmes Copy Share Image
Social media listening tools make it easy to track brand references and mentions, and these functions can still be handled ably by… — Ryan Holmes Copy Share Image
Sales teams use social media to generate leads and track clients as they move through the sales funnel. Operations and distribution teams… — Ryan Holmes Copy Share Image
One of the ironies of a conference dedicated to all things digital and virtual is that the best ways to connect with… — Ryan Holmes Copy Share Image
Importantly, companies are using social media to do things that go way beyond just chatting up existing customers on Facebook. Sales departments… — Ryan Holmes Copy Share Image
While social media skills were once a 'nice-to-have,' accreditation in the space is becoming a requirement for many of these job titles.… — Ryan Holmes Copy Share Image
Social media is the future, with employers recognizing they need to start hiring people with the right skills. — Ryan Holmes Copy Share Image
Social media is the most disruptive form of communication humankind has seen since the last disruptive form of communications, email. — Ryan Holmes Copy Share Image
Social media, for all of its limitations, is rarely irrelevant. The stream of updates on your Facebook page, for instance, is algorithmically… — Ryan Holmes Copy Share Image
The growing role of enterprise social media, plus the growing budgets and authority of CMOs entrusted with choosing the best platforms, translates… — Ryan Holmes Copy Share Image
For some people, staying grounded means doing yoga. For others, it's spending time with family. Social media, too, can be a lifesaver. — Ryan Holmes Copy Share Image
Payfirma has revolutionized the payment process, consolidating mobile, e-commerce and in-store payments under a single solution, much like HootSuite did for social… — Ryan Holmes Copy Share Image
For an older generation of employees, social media often remains misunderstood and underutilized. — Ryan Holmes Copy Share Image
From its humble origins in college dorm rooms, social media has quietly crept into the boardroom. — Ryan Holmes Copy Share Image
LinkedIn and Flickr, among other sites, have already proven freemium can generate revenue in the social media context. — Ryan Holmes Copy Share Image
I'd like to think my company HootSuite is anything but a stodgy old-boys' club. As a social media company, our employees are… — Ryan Holmes Copy Share Image
Since social networks gained popularity extremely rapidly, there had been a debate as to whether social media was a fad. There are… — Ryan Holmes Copy Share Image
Social media teams tend to be decentralized - a motley mix of in-house experts, off-site consultants and international partners. The result: Confusion,… — Ryan Holmes Copy Share Image
Working with lots of old media clients, I've had a front-row seat on the ascension of new social players and the decline… — Ryan Holmes Copy Share Image
By allowing multiple partners to contribute, an open platform can nurture an entire ecosystem of developers and apps. Good products integrate and become great… — Ryan Holmes Copy Share Image
Everyone told me you can't build a major tech company in Canada. There just aren't enough investors or engineers or top-level managers. Each day,… — Ryan Holmes Copy Share Image
Amongst high unemployment rates, a competitive job market and a shrinking global economy, the emerging social media industry only continues to grow. — Ryan Holmes Copy Share Image
Social media is the future, with employers recognizing they need to start hiring people with the right skills. — Ryan Holmes Copy Share Image
As technology has improved, our digital lives have only grown more tangled and cluttered. — Ryan Holmes Copy Share Image
Without grounding, it's easy to embrace the 'baller' lifestyle: dropping out of tech, throwing money at cars, boats and real estate, and slipping into… — Ryan Holmes Copy Share Image
As social is where consumers' eyeballs are, businesses must take ownership of their online company profiles. By providing their customers with a place to… — Ryan Holmes Copy Share Image
While social media skills were once a 'nice-to-have,' accreditation in the space is becoming a requirement for many of these job titles. Hiring managers… — Ryan Holmes Copy Share Image
I'm motivated by solving new and challenging problems, especially ones that people say can't or shouldn't be tackled. — Ryan Holmes Copy Share Image
I don't know how many times I've turned to Twitter and Facebook to commiserate and celebrate, bounce ideas off of friends, colleagues and other… — Ryan Holmes Copy Share Image
During the early days of HootSuite, when social media was still seen as a fad, I made the decision to treat our funding as… — Ryan Holmes Copy Share Image
Companies and managers that find a way to harness social media stand to gain. — Ryan Holmes Copy Share Image
