“It’s all about standing there naked in front of the client. It’s about building trust. And in the end, that means the client trusts them and takes care of them.” — Patrick Lencioni Copy Share Image
“The stamp is something left over from an inpatient hospital program. In some other program RELEASED used to mean a client was set free. Now it means a client is dead. Nobody wanted to special-order a stamp that said DEAD.… — Chuck Palahniuk Copy Share Image
