“He then convened a meeting including each person in the chain of command down to the level where the problem was manifest. He began the meeting by identifying the problem. He laid out all the ways he thought he had… — The Arbinger Institute Copy Share Image
“When you begin to see others as people,’ Ben told me, ‘issues related to race, ethnicity, religion, and so on begin to look and… — The Arbinger Institute Copy Share Image
“He then convened a meeting including each person in the chain of command down to the level where the problem was manifest. He began… — The Arbinger Institute Copy Share Image
“When we’re carrying this germ, we’re just wars waiting to happen.” — The Arbinger Institute Copy Share Image
