“In my short stay I realized that without a deep understanding of human psychology, without the acceptance that we are all crazy, irrational, impulsive, emotionally driven animals, all the raw intelligence and mathematical logic in the world is little help… — Chris Voss Copy Share Image
“Since the time of Cain and Abel, family disputes have been marked by the irrational and impulsive decision of those involved, the fierce battles which ensue, and the senseless destruction they cause,” — Sara G. Forden Copy Share Image
