I think the most important thing that a company can do, not just in the customer space but the employee space, is… — Paul Saffo Copy Share Image
The arrival of television established a mass-media order that dominated the last 50 years. This is a personal media revolution. The distinction… — Paul Saffo Copy Share Image
The most important thing that a company can do in the midst of this economic turmoil is to not lose sight of… — Paul Saffo Copy Share Image
I'm actually an optimist about what lies ahead. Are wikis reliable? It depends on the specific business. Is Wikipedia reliable? You bet. Wikipedia is… — Paul Saffo Copy Share Image
The thing I see happening is that there's a real compression between generations. There used to be about 20 years difference (in technology use).… — Paul Saffo Copy Share Image
Never mistake a clearer view for a short distance just because the technology looks like it's about to arrive in the very near future.… — Paul Saffo Copy Share Image
The goal of forecasting is not to predict the future but to tell you what you need to know to take meaningful action in… — Paul Saffo Copy Share Image
Though I carry enough electronics to get nervous in a lightning storm, I love paper and I always have a Moleskine journal with me… — Paul Saffo Copy Share Image
I'm not sure the notion of employee or job is going to survive the transition over the next couple of decades. The very notion… — Paul Saffo Copy Share Image
Every day huge amounts of information break off like icebergs and melt away. What worries me is that much information in electronic form is… — Paul Saffo Copy Share Image
The value of a social network is defined not only by who's on it, but by who's excluded, — Paul Saffo Copy Share Image
Using technology merely to lower operational costs amounts to standing on a whale fishing for minnows. It just allows you to do the old… — Paul Saffo Copy Share Image
When I lived in Japan in the 1980s, I once was mistaken for Paul Newman, and I didn't have much more hair than I… — Paul Saffo Copy Share Image
When everybody else is in a down market is focusing on what they're doing wrong, instead focus on what you should be doing differently,… — Paul Saffo Copy Share Image
We do need to rethink privacy. I think we need to fall back on (former Supreme Court Justice) Felix Frankfurter's definition of privacy which… — Paul Saffo Copy Share Image
