Strong focus on customer experience coupled with strategic investments in proprietary technology has helped us maintain a high net promoter score while… — Ritesh Agarwal Copy Share Image
Oyo is not a market place. Oyo is a fully fledged hotel chain that leases and franchises assets. — Ritesh Agarwal Copy Share Image
Initially, when we were running just one hotel in Gurgaon, I used to handle housekeeping, sales, CEO duties, etc. I would literally… — Ritesh Agarwal Copy Share Image
One of the things that's consistent, if you speak to hotel owners or customers across the world, is that the proposition of… — Ritesh Agarwal Copy Share Image
Small hotels are going to be in vogue. In my view, small is going to be the new big, wherein people will… — Ritesh Agarwal Copy Share Image
Hygiene is going to be a key consumer question post-COVID. Our sanitized stay offerings and commitment towards ensuring minimal contact-based check-in is an important… — Ritesh Agarwal Copy Share Image
There are so many people who are dependent on me. You know, setting expectations, and then feeling afraid. But I am a firm believer… — Ritesh Agarwal Copy Share Image
I grew up in Rayagada in Odisha, in a middle-class family. But I always had the entrepreneurial bug. — Ritesh Agarwal Copy Share Image
2017 has been a watershed year for us. We steered our growth trajectory by upgrading and bringing beautiful living-spaces in the value economy segment… — Ritesh Agarwal Copy Share Image
Leaders at Oyo aspire for ambitious targets which act as directional north stars for building for scale. — Ritesh Agarwal Copy Share Image
One should accept failure, and be willing to learn, unlearn and relearn again. — Ritesh Agarwal Copy Share Image
Other people's view was that saving a rupee is a rupee earned. But for our family, earning two rupees is a rupee earned. That… — Ritesh Agarwal Copy Share Image
Geopolitical impact is going to become one of the big risks for companies which are global. — Ritesh Agarwal Copy Share Image
Showing your ID while entering or doing a manual check-out when leaving - are these the things you do at home? No. If I… — Ritesh Agarwal Copy Share Image
