Strong focus on customer experience coupled with strategic investments in proprietary technology has helped us maintain a high net promoter score while… — Ritesh Agarwal Copy Share Image
Whether it is unbranded hotels, branded hotels, whatever it is, anywhere where a customer can get an experience that is subordinate but… — Ritesh Agarwal Copy Share Image
There is always room for improvement in experience and it can be achieved if one listens to the customers carefully. — Ritesh Agarwal Copy Share Image
We use innovative technology to facilitate standardization of services, amenities and in-room experience, thereby helping maintain service standards. — Ritesh Agarwal Copy Share Image
We are an asset-light transformative platform that converts sub-standard unbranded hotels/unutilized vacation homes into quality living spaces, with easy to book, hassle-free… — Ritesh Agarwal Copy Share Image
We have, at various levels, invented how hospitality experiences would look like. At lot of levels, we have transformed how the hospitality… — Ritesh Agarwal Copy Share Image
On the customer side, we are continuously making enhancements to our app and activating new partnerships to make their travel experience seamless… — Ritesh Agarwal Copy Share Image
Hygiene is going to be a key consumer question post-COVID. Our sanitized stay offerings and commitment towards ensuring minimal contact-based check-in is an important… — Ritesh Agarwal Copy Share Image
There are so many people who are dependent on me. You know, setting expectations, and then feeling afraid. But I am a firm believer… — Ritesh Agarwal Copy Share Image
I grew up in Rayagada in Odisha, in a middle-class family. But I always had the entrepreneurial bug. — Ritesh Agarwal Copy Share Image
2017 has been a watershed year for us. We steered our growth trajectory by upgrading and bringing beautiful living-spaces in the value economy segment… — Ritesh Agarwal Copy Share Image
Leaders at Oyo aspire for ambitious targets which act as directional north stars for building for scale. — Ritesh Agarwal Copy Share Image
One should accept failure, and be willing to learn, unlearn and relearn again. — Ritesh Agarwal Copy Share Image
Other people's view was that saving a rupee is a rupee earned. But for our family, earning two rupees is a rupee earned. That… — Ritesh Agarwal Copy Share Image
Geopolitical impact is going to become one of the big risks for companies which are global. — Ritesh Agarwal Copy Share Image
Showing your ID while entering or doing a manual check-out when leaving - are these the things you do at home? No. If I… — Ritesh Agarwal Copy Share Image
