You need to take your gut feeling as an important data point, but then you have to consciously and deliberately evaluate it, to see if it makes sense in this context. — Gary A. Klein Copy Share Image
If you mean, "My gut feeling is telling me this; therefore I can act on it and I don't have to worry," we say you should never trust your gut. — Gary A. Klein Copy Share Image
If you are committed to the change, you're going to have to sideline the skeptics, or at least keep them under control. There may… — Gary A. Klein Copy Share
There needs to be a certain structure to a situation, a certain predictability that allows you to have a basis for the intuition. — Gary A. Klein Copy Share
People sometimes are so confident in their flawed beliefs that they get stuck - fixated - and as a result are blinded to insights… — Gary A. Klein Copy Share
By the time executives get to high levels, they are good at making others feel confident in their judgment, even if there's no strong… — Gary A. Klein Copy Share
I worry about leaders in complex situations who don't have enough experience, who are just going with their intuition and not monitoring it, not… — Gary A. Klein Copy Share
Most corporate decisions aren't going to meet the test of high validity. But they're going to be way above the low-validity situations that we… — Gary A. Klein Copy Share
It is instructive to see how organizations pursue their goal of reducing errors and uncertainty. They impose standards, employ checklists, demand that knowledge workers… — Gary A. Klein Copy Share
You need to take your gut feeling as an important data point, but then you have to consciously and deliberately evaluate it, to see… — Gary A. Klein Copy Share
People who design decision aids and information technologies usually try to help people perform their jobs better. But insights can show us how to… — Gary A. Klein Copy Share
Intuition is when we use our experience, and the patterns we have learned, to rapidly size up situations and know how to respond without… — Gary A. Klein Copy Share
My research suggests that when people get rebuffed they become frustrated and angry, but they would do better to become curious about the reason… — Gary A. Klein Copy Share
If a situation is very, very turbulent, it has low validity, and there's no basis for intuition. — Gary A. Klein Copy Share
Society's epitome of credibility is John Wayne, who sizes up a situation and says, "Here's what I'm going to do" - and you follow… — Gary A. Klein Copy Share
Many change initiatives are poorly thought out, and rolled out prematurely. Others are genuinely good ideas but the proponents underestimate the amount of time… — Gary A. Klein Copy Share
Many business intuitions and expertise are going to be valuable; they are telling you something useful, and you want to take advantage of them. — Gary A. Klein Copy Share
