“People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies… — Susan C. Young Copy Share Image
“We all can give in to our inner critic. I don’t know about you, but I would never allow anyone to speak… — Susan C. Young Copy Share Image
“Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen… — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening… — Susan C. Young Copy Share Image
“A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness… — Susan C. Young Copy Share Image
“Rapport allows you to create a friendly compatibility and easy companionship which feels comfortable and enjoyable.” — Susan C. Young Copy Share Image
“Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your… — Susan C. Young Copy Share Image
“Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone,… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Whether you are staying in someone’s home as a house guest, attending a dinner party, or visiting a sick friend, when you… — Susan C. Young Copy Share Image
“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships… — Susan C. Young Copy Share Image
“The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding… — Susan C. Young Copy Share Image
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy… — Susan C. Young Copy Share Image
“On a recent business trip, I reunited with a friend I had not seen in twenty years. After having a lovely lunch… — Susan C. Young Copy Share Image
“Be the "Liker" “If you want to be liked, BE THE LIKER!” This was some of the best advice my enlightened mother… — Susan C. Young Copy Share Image
“10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of… — Susan C. Young Copy Share Image
“In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This… — Susan C. Young Copy Share Image
“Who are we the most comfortable with? People who are the most like us! The “Similarity-Attraction Hypothesis” (Newcomb, 1956) found that similar… — Susan C. Young Copy Share Image
“In her book, Ask Outrageously! my friend Linda Swindling suggests to “Mimic the body language of the most powerful people you know.… — Susan C. Young Copy Share Image
“For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct… — Susan C. Young Copy Share Image
“The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring… — Susan C. Young Copy Share Image
“Just Show Up. Guess what? Being in the right place at the right time can’t happen without your first showing up. Companies… — Susan C. Young Copy Share Image
“Introverts typically . . . • Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and… — Susan C. Young Copy Share Image
“Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business… — Susan C. Young Copy Share Image
“Approachability is a crucial way of being that empowers you with an extraordinary edge to make a great first impression, invite interaction,… — Susan C. Young Copy Share Image
“To remember people’s names, introduce a “Just-Met” to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her… — Susan C. Young Copy Share Image
“Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a… — Susan C. Young Copy Share Image
“ASK YOURSELF: • Have you pondered a question and someone ironically shows up with the answers? • Have you ever been thinking… — Susan C. Young Copy Share Image
“My friend Julie was cooking dinner in her kitchen one night. Her expression was blank as she stood alone working by herself.… — Susan C. Young Copy Share Image
“What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than… — Susan C. Young Copy Share Image
“Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will… — Susan C. Young Copy Share Image
“Hugging is quite an intimate contact. Considering the studies done on proxemics we looked at earlier; when you get within two feet… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others: For years, I… — Susan C. Young Copy Share Image
“Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare… — Susan C. Young Copy Share Image
“To call certain people, such as your boss, teachers, professors, doctors, your parent’s friends, etc. by their first names might be considered… — Susan C. Young Copy Share Image
“While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
