I have to trust people. There's no system of controls that can replace trust, so I need to reinforce that trust, and part of reinforcing trust is making sure that people feel accountability, and with accountability comes some degree of… — Harry West Copy Share Image
People who work for me know that they have a lot of autonomy. I like to know what's going on, and I'll offer my opinion, but I want people to feel that they can say to me, "That's great that… — Harry West Copy Share Image
I have in the past tended to overestimate the amount of change I can affect in the short run and then not fully appreciate… — Harry West Copy Share Image
I have to trust people. There's no system of controls that can replace trust, so I need to reinforce that trust, and part of… — Harry West Copy Share Image
People who work for me know that they have a lot of autonomy. I like to know what's going on, and I'll offer my… — Harry West Copy Share Image
I'm the eldest of six kids, and I think that may have some significance. I think there's some correlation between maybe being the eldest… — Harry West Copy Share Image
My parents both left school at 14, but my parents are incredibly smart, successful, thoughtful people. So one of the lessons I learned from… — Harry West Copy Share Image
You're surrounded by other people all the time. And you have to take responsibility if you're the eldest or one of the older siblings,… — Harry West Copy Share Image
My father builds homes. So I grew up around the idea that you can take a piece of land, and you can bulldozer it… — Harry West Copy Share Image
I really appreciate it when people say "no" to me. I want people to understand that I'm totally supportive of what it is they're… — Harry West Copy Share Image
When you're leading, you're generally trying to lead change, and I think it was Roy Amara, who said about technology, "We tend to overestimate… — Harry West Copy Share Image
I think in most companies you're surrounded by the past. You may have a Web site or archives or a lobby that sort of… — Harry West Copy Share Image
