“Fresh produce and other ‘destination’ products can create a sustainable differential advantage, as they have the potential for deciding the destination of the shopper. Multi-segmentation, loyalty cards and pricing can also create differential advantages.” — Greg Thain Copy Share Image
“Once sufficient concentration and merging have taken place, the winners hope to be free to establish a more orderly form of competition between themselves, one where they create differential advantages for their stores, so that ‘their shoppers’ no longer see… — Greg Thain Copy Share Image
