“The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that. . . . Remind yourself that if you think you already understand how someone… — Douglas Stone Copy Share Image
![“The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that. . . . Remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion…” quote by Douglas Stone](https://sms4smile.com/quotes/img-quotes/8b4/douglas-stone-35730_time_the-single-most-important-thing-you-can_3144700.jpg)