“space—75% of B2B customers say they rely on word of mouth, including social media, when making purchase decisions.” — Anonymous Copy Share Image
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too… — Paul Walker Copy Share Image
You can go a hundred miles a second Don't have to drive no lousy cab Got everything you want and more man… — Marc Cohn Copy Share Image
Let your customers say, 'Well, here I am,' while you say, 'There you are!'. — Ron Kaufman Copy Share Image
“I ask them, “If the product were free, how many would you actually deploy or use?” The goal is to take pricing… — Steven Gary Blank Copy Share Image
TalkTalk was not a highly trusted brand before the cyber attack but customers now say that we looked after them in difficult… — Dido Harding Copy Share Image
If customers say you're just 'all right', you've not done enough, you've failed to delight. — Ron Kaufman Copy Share Image
