Customer Quotes · Page 143

I am enormously proud of how we have transformed the TalkTalk customer experience.

— Dido Harding

Understanding the customer, feeling what they are feeling, seeing what competitors are doing, you end up having a richer sense of the…

— John L. Flannery

I think margins will be destroyed for a bunch of people. If that's true, then it will be good to have alternatives…

— Gabe Newell

“What is marketing? It’s the art of finding buyers for products and services at a profit.”

— Rob Burns

What is an entrepreneur? Someone who jumps off a cliff and builds a plane on the way down.

— Reid Hoffman

“Solution Selling is designed to help sellers understand and align with how buyers buy.”

— Keith M Eades

“Warren Buffett once said, “You can determine the strength of a business over time by the amount of agony they go through…

— Nir Eyal

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.

— Tom Peters

Since 2008 you've had the largest bond market rally in history, as the Federal Reserve flooded the economy with quantitative easing to…

— Michael Hudson

Brands must empower their community to be change agents in their own right. To that end, they need to take on a…

— Simon Mainwaring

People forget that although we can pinpoint the price, we can only guess at future earnings. The past isn't much help: It…

— Barry Ritholtz

After the risky mortgage-lending practices fostered by government intervention led to massive defaults and foreclosures that caused financial institutions to collapse or…

— Thomas Sowell

Governments cannot assume or expect that the ECB will always facilitate their funding independently of the achievement of their fiscal and other…

— Lucas Papademos

Our Government is committed to pursuing policies and programs which facilitate a further lowering of the interest rates in order to fuel…

— Said Musa

If we know there is enough money in there for nine or ten months, we won't worry too much. They can come…

— John William McCormack

If you're just interested in the prestige of banking, that's not what's going to sustain you. You have to be interested in…

— James P. Gorman

We make too much out of past performance, and it's very misleading to investors. It causes them to move money around. They…

— John C. Bogle

So one way to create an attractive risk/reward situation is to limit downside risk severely by investing in situations that have a…

— Joel Greenblatt

There is another point that I think is as important: You should expect the unexpected in this business; expect the extreme. Don’t…

— Richard Dennis

There will come a moment when the most urgent threats posed by the credit crisis have eased and the larger task before…

— Joseph Stiglitz

Given our inevitably incomplete knowledge about key structural aspects of an everchanging economy and the sometimes asymmetric costs or benefits of particular…

— Alan Greenspan

I think the critical thing is the product or service that you're trying to raise money for. And probably the best description…

— Brian Tracy

Many of those on the right distrust the Fed and want to eliminate its power in the belief that the private economy,…

— Gerald Epstein

“Bullish or bearish are terms used by people who do not engage in practicing uncertainty, like the television commentators, or those who…

— Nassim Nicholas Taleb

While enthusiasm may be necessary for great accomplishments elsewhere, on Wall Street it almost invariably leads to disaster

— Benjamin Graham

The stock market is the story of cycles and of the human behavior that is responsible for overreactions in both directions.

— Seth Klarman

Wide diversification is only required when investors do not understand what they are doing.

— Warren Buffett

The stock market has an insidious effect on C.E.O.s' moods, because of its impact not just on their companies but on their…

— James Surowiecki

All the time and effort people devote to picking the right fund, the hot hand, the great manager have, in most cases,…

— Peter Lynch

The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

— Jeff Bezos

The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.

— W. Edwards Deming

A company should limit its growth based on its ability to attract enough of the right people.

— Anonymous

“The Customer isn't always right. Sometimes the customer is an asshole. That's the first rule of retail.”

— Kelly Link

Sales pays for the company. Employees who don't “get” that are part of the problem.

— Donal Daly

One of the perks of being the founder is that you get to build the company in your image.

— Mitch Kapor

Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.

— Simon Sinek

Airbnb is about the nexus of the online and offline to create the perfect customer experience.

— Joe Gebbia

The problem you ultimately want to have, as an entrepreneur, is deciding who to help, not deciding who can help you.

— Gene Simmons

M&A negotiations feel really fun. This is one of the biggest killers of companies, is they entertain acquisition conversations.

— Sam Altman

Welcome to the Customer Revolution, where you are no longer in charge. Your customer is.

— Michael Lazerow