When a customer is really not happy, it's a very unpleasant experience. — John L. Flannery Copy Share Image
If you give customers a chance, they'll communicate with you in many ways — Robert G. Thompson Copy Share Image
If you want to be an entrepreneur, it's not a job, it's a lifestyle. — Niklas Zennstrom Copy Share Image
A Fed loan to Lehman Brothers would not have prevented a bankruptcy. — Henry Paulson Copy Share Image
From a marketing point of view, you don't introduce new products in August. — Andrew Card Copy Share Image
“A personal brand should not be elevated if there is nothing underneath the label.” — Ryan Lilly Copy Share Image
“Buffett noted that investing is really all about laying out cash now to get more back later. Buffett” — Daniel Pecaut Copy Share Image
The key thing when you short is to make sure you're not wrong on the fundamental intrinsic value. — Whitney Tilson Copy Share Image
It's not enough to be close to the customer. You've got to be glued to the customer. — Tom Peters Copy Share Image
Why not invest your assets in the companies you really like? As Mae West said, 'Too much of a good thing can… — Warren Buffett Copy Share Image
If you own a portfolio of stocks, you must learn to sell the worst performers first and keep the best a little… — William O'Neil Copy Share Image
Most good founders that I know at any given time have a set of small overarching goals for the company that everybody… — Sam Altman Copy Share Image
These headwinds are a strengthening US currency, rising nominal and real bond yields and a continuing erosion in investor faith. — Morgan Stanley Analysts Copy Share Image
Venture capital has peaked in terms of its appetite, in terms of how much money it wants to put in. So now… — Kevin Kinsella Copy Share Image
“Perry does not love the cost of this adventure, but his investor brain is going to run the numbers. The brain always… — Edmond Manning Copy Share Image
Among other objectives, liquidity guidelines must take into account the risks that inadequate liquidity planning by major financial firms pose for the… — Ben Bernanke Copy Share Image
A stock certificate is not a tool, like a shovel, or a commodity, like a pound of cheese. What we sell a… — Jean Giraudoux Copy Share Image
The Federal Reserve is not charged with designing or evaluating proposals for housing finance reform. But we are responsible for regulating and… — Jerome Powell Copy Share Image
Different parts of the world have different attitudes to failure. Arguably, it may take more courage to be an entrepreneur in Sydney,… — Guy Kawasaki Copy Share Image
Our philosophy is always to search for the best quality. That is something our father taught us. It's one way to be… — Pier Luigi Loro Piana Copy Share Image
“Despite all the investment in the scripts and technologies, the most important driver of customer satisfaction in a call center still seems… — Zeynep Ton Copy Share Image
“The world of solution selling is almost definitionally about a disruptive sale. It’s not that you’re asking customers to buy your product… — Matthew Dixon Copy Share Image
A consolidation makes sense only if you can lower your overall interest rate. Many people consolidate by taking out a home equity… — Jean Chatzky Copy Share Image
I think sometimes you get too caught up in the business side, and you make compromises, and then the brand becomes unexciting.… — Reed Krakoff Copy Share Image
“As a result of all this stuff, numerous companies have been sued in recent years for allegedly placing employees in investments with… — Helaine Olen Copy Share Image
“Retailers are driving sales to new heights by moderating choice angst, offering a more limited selection of items. But there is a… — Herb Sorensen Copy Share Image
What's the best gamble in the world, right now? Its betting that Deutsche Bank stock is going to go down. Short sellers… — Michael Hudson Copy Share Image
“Should I Invest in a Timeshare? In my professional career, timeshare properties have been by far the worst investments I’ve seen. Buyers… — Sherwin Brown Copy Share Image
“The problem with the Internet startup craze isn’t that too many people are starting companies; it’s that too many people aren’t sticking… — Steve Jobs Copy Share Image