“companies need to choose causes that resonate with customers in a way that drives sales.” — Anonymous Copy Share Image
In investing it is never wrong to change your mind. It is only wrong to change your mind and do nothing about… — Seth Klarman Copy Share Image
This customer service person doesn't understand that this bill was paid and I am not going to pay it again. — Jon Jones Copy Share Image
“When buyers don’t know anything about your brand, they use your price as a strong indication of quality.” — Marlene Jensen Copy Share Image
A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly Copy Share Image
Are there challenges? Absolutely. But in aggregate, this is a very strong and valuable company. — Anonymous Copy Share Image
I don't think anyone would argue with the notion that there have been serious abuses on Wall Street. — Andrew Cuomo Copy Share Image
Put your consumers in focus, and listen to what they're actually saying, not what they tell you. — Daniel Ek Copy Share Image
“Sales is a business of relationships, and you must cultivate customers with tenderness and love, like cabbages in winter, even if the… — Max Barry Copy Share Image
Accounting consequences do not influence our operating or capital-allocation decisions. When acquisition costs are similar, we much prefer to purchase $2 of… — Warren Buffett Copy Share Image
“The problem is that many entrepreneurs start with good intentions to create a new mindset system but then slack off. The solution… — Lisa Mininni Copy Share Image
Whether you're an opera singer, a legislator or customer service operator, there is a way that we can find common ground with… — Charity Sunshine Tillemann-Dick Copy Share Image
“In the words of Richard Driehaus, "The stock market is like a woman. You observe her. You respond to her. And you… — Gary Antonacci Copy Share Image
“In trading you have to be defensive and aggressive at the same time. If you are not aggressive, you are not going… — Ray Dalio Copy Share Image
Bargains are the holy grail of the true stockpicker. The fact that 10 to 30 percent of our net worth is lost… — Peter Lynch Copy Share Image
'This will pass and it always does.' I consistently have to keep telling myself that because being an entrepreneur means that you… — Majora Carter Copy Share Image
It is obvious that the performance of a stock last year or last month is no reason, per se, to either own… — Warren Buffett Copy Share Image
One of the most important things for a country, particularly when it's seeking to attract long-term capital in big risky projects that… — Malcolm Turnbull Copy Share Image
It is no exaggeration to say that since the 1980s, much of the global financial sector has become criminalised, creating an industry… — Charles Ferguson Copy Share Image
“CBS spent much of the 1960s and 1970s taking the enormous cash flow generated by its network and broadcast operations and funding… — William N. Thorndike Jr Copy Share Image
It's absolutely critical that we audit the Fed so the American people can see what's going on over there. Do it from… — Paul Broun Copy Share Image
“My target customer will be? (Tip: how would you describe your primary target customer) The problem my customer wants to solve is?… — Giff Constable Copy Share Image
When we were young, there weren't very many smart people in the investment world. You should have seen the people in the… — Charlie Munger Copy Share Image
“Making money in the markets is tough. The brilliant trader and investor Bernard Baruch put it well when he said, “If you… — Ray Dalio Copy Share Image
You have to be intellectually honest with yourself and others. In my judgment, all great investors are seekers of truth. — Michael Steinhardt Copy Share Image
Selling - at its core - is not a business transaction. It is first and foremost the forging of a human connection. — Bob Burg Copy Share Image
We next consider the rule that the investor does or should consider expected return a desirable thing and variance of return an… — Harry Markowitz Copy Share Image
I would say that financial markets are very inefficient, and capable of extremes of being completely dysfunctional. — Jeremy Grantham Copy Share Image
Early in a startup, product decisions should be hunch driven. Later on, product decisions should be data driven. — Fred Wilson Copy Share Image
Trade small because thats when you are as bad as you are ever going to be. Learn from your mistakes. — Richard Dennis Copy Share Image
“If you're not paying for something, you're not the customer; you're the product being sold.” — Anonymous Copy Share Image
“I think the biggest mistake salespeople make is they pretend they’re not salespeople but a consultant. The word changes, but the people… — Timi Nadela Copy Share Image
“The old Wall Street adage "never invest in anything that eats or needs repairs" may apply to racehorses, but it's malarkey when… — Peter Lynch Copy Share Image
The best way to retain your clients or customers is to please them beyond their expectations and to keep doing so. — Anonymous Copy Share Image
Every moment contains an opportunity to create feelings of satisfaction and excitement in a customer. It's up to retailers to make it… — Neil Blumenthal Copy Share Image
Marketing is such a key issue; in fact, the marketing department is often involved in the approval of scripts now. — Nicolas Roeg Copy Share Image
“The best guarantee to win management buy-in for innovation is a launching customer.” — Gijs van Wulfen Copy Share Image
It is important for young entrepreneurs to be adequately self-aware to know what they do not know. — Mark Zuckerberg Copy Share Image
I can't stand to see red in my profit-or-loss column. I'm Taurus the bull, so I react to red. If I see… — Barbra Streisand Copy Share Image
Be swift to take advantage of business opportunities. Bigger companies are too cumbersome to move quickly; this can be a competitive advantage… — Richard Branson Copy Share Image
