“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.” — Susan C. Young Copy Share Image
“By being fully present and engaged you will maximize your moments to make every encounter count.” — Susan C. Young Copy Share Image
“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?” — Susan C. Young Copy Share Image
“A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than… — Susan C. Young Copy Share Image
“For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams… — Susan C. Young Copy Share Image
“When you have orientational awareness, your perceptions and impressions are based on location and proximity. Orientation may imply hierarchy, position, and prestige,… — Susan C. Young Copy Share Image
“When people can't give anything and are only there for themselves, why should others use their time and energy to get involved?… — Susan C. Young Copy Share Image
“The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and… — Susan C. Young Copy Share Image
“To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate… — Susan C. Young Copy Share Image
“Whether you smile to make a great first impression for customer service, building rapport, communicating your intentions, networking, sharing your happiness, closing… — Susan C. Young Copy Share Image
“As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in… — Susan C. Young Copy Share Image
“Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming… — Susan C. Young Copy Share Image
“Strategic Commonality “Social media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With… — Susan C. Young Copy Share Image
“Sociologically speaking, as Americans we often lack social, cultural, and mindful awareness. We hear the stories of how our arrogance has been… — Susan C. Young Copy Share Image
“Action is the key to creating the changes needed to propel you toward your chosen outcomes and help you achieve your relationship… — Susan C. Young Copy Share Image
“Oversharing Why do some people feel the need to share their deepest, darkest secrets with complete strangers or on social media? How… — Susan C. Young Copy Share Image
“Hostess with the Mostest “Think of a time when you have had a party in your home or had friends over for… — Susan C. Young Copy Share Image
“Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to… — Susan C. Young Copy Share Image
“Smiling Bloopers • Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly "hello.") • Transitioning from a… — Susan C. Young Copy Share Image
“11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the… — Susan C. Young Copy Share Image
“Memory Makes Magic Happen “Have you ever been away from someone for a while and when you are reunited after a long… — Susan C. Young Copy Share Image
“Get in the Game “As soon as you say something can’t be done, you will be passed by a person who is… — Susan C. Young Copy Share Image
“Palm Reading 101 • Palm Up— Conveys openness, service, humility, and sympathy. • Palm Down—Demonstrates authority, superiority, and control. • Palm Vertical—Shows… — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living… — Susan C. Young Copy Share Image
“This insightful quote I once heard stays with me: “Tell me what gives you your sense of importance and I will tell… — Susan C. Young Copy Share Image
“To Disclose or Not Disclose I just saw a poster: "Dirty laundry goes here (laundry basket) not here (Facebook logo)." Online and… — Susan C. Young Copy Share Image
“When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break… — Susan C. Young Copy Share Image
“Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to… — Susan C. Young Copy Share Image
“Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive… — Susan C. Young Copy Share Image
“Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their… — Susan C. Young Copy Share Image
“Our cultural lens is so much a part of us that we are not even aware of how obvious it is to… — Susan C. Young Copy Share Image
“The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . . • Warm •… — Susan C. Young Copy Share Image
“Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that… — Susan C. Young Copy Share Image
“Being Present Years ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed people's attention… — Susan C. Young Copy Share Image
“Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would… — Susan C. Young Copy Share Image
“Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.” — Susan C. Young Copy Share Image
“Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It… — Susan C. Young Copy Share Image
“When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get… — Susan C. Young Copy Share Image
