“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an excellent product at an acceptable price and solving legitimate problems (lost packages, replacements, refunds, etc.) in… — Timothy Ferriss Copy Share Image
“First of all, if we’re serious all the time, we’ll wear out before we get the truly serious stuff done. Second, if this book… — Timothy Ferriss Copy Share Image
“What is the book (or books) you’ve given most as a gift, and why? Or what are one to three books that have greatly… — Timothy Ferriss Copy Share Image
“What advice would you give to a smart, driven college student about to enter the “real world”? What advice should they ignore? Nobody really… — Timothy Ferriss Copy Share Image
“Out on the edge you see all kinds of things you can’t see from the center. Big, undreamed-of things—the people on the edge see… — Timothy Ferriss Copy Share Image
“Pure hell forces action, but anything less can be endured with enough clever rationalization.” — Timothy Ferriss Copy Share Image
“What advice would you give to a smart, driven college student about to enter the “real world”? Most of the game is about persistence.… — Timothy Ferriss Copy Share Image
“Don’t aim at success. The more you aim at it and make it a target, the more you are going to miss it. For… — Timothy Ferriss Copy Share Image
“conscious thinking is largely asking and answering questions in your own head. If you want confusion and heartache, ask vague questions. If you want… — Timothy Ferriss Copy Share Image
“What bullshit excuses do you have for not going after whatever it is that you want? Please,” — Timothy Ferriss Copy Share Image
“Using people to leverage a refined process multiplies production; using people as a solution to a poor process multiplies problems.” — Timothy Ferriss Copy Share Image
