Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included… — Gillian Tans Copy Share Image
We are a bottom-up culture, and we need a communications platform that can facilitate that. — Gillian Tans Copy Share Image
The culture of Booking.com has been very good for me because it's a culture where you're allowed to fail. When you think… — Gillian Tans Copy Share Image
I travel very light. I never want to check a bag. My only standards are a few sets of clothes, my white sneakers, my… — Gillian Tans Copy Share Image
Japan is a very important market for us and has grown remarkably as one of the most popular travel destinations in the world. — Gillian Tans Copy Share Image
When you start very young and you start to work, you're going to fail. That's how you learn. — Gillian Tans Copy Share Image
India has a sizeable chunk of the Asian travel market - both inbound and outbound travel. — Gillian Tans Copy Share Image
I am a woman, and I am proud to say that I work in technology. But I also recognise that the combination of those… — Gillian Tans Copy Share Image
We want to make sure that we have the right products for Chinese people. — Gillian Tans Copy Share Image
Education is crucial in determining which profession women will choose, so it's important to spark interest in technologies at an early age. — Gillian Tans Copy Share Image
Typically, I get to the office around eight o'clock. I have a very mixed schedule, and I always try to keep time for things… — Gillian Tans Copy Share Image
If you're afraid of failure or getting it wrong, you'll never truly innovate or disrupt the market. — Gillian Tans Copy Share Image
Eventually, people should just say 'give me the best hotel in a certain date in a certain location.' — Gillian Tans Copy Share Image
