My customers come and go, cycle in and out. They eat others' foods, too. It's cool. They move on, and they come back. My quality, in food and execution, speaks for itself. — Jimmy John Liautaud Copy Share Image
If you're going to do a job, do it right. If you're going to throw a birthday party, make it amazing. If you're going… — Jimmy John Liautaud Copy Share Image
I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not. — Jimmy John Liautaud Copy Share Image
We will continue to pursue anybody who violates our franchise covenants, trade agreements, or anything, for that matter, that is ours. — Jimmy John Liautaud Copy Share Image
You have to live in reality: not in what might happen but what is happening. — Jimmy John Liautaud Copy Share Image
Customer loyalty comes from consistent experience. They learn to count on you. — Jimmy John Liautaud Copy Share Image
It's so difficult to make the money we produce at Jimmy John's. — Jimmy John Liautaud Copy Share Image
I've never offered coupons or deals. I'm not fancy enough to do soup or salads, hot breakfasts, or smoothies. — Jimmy John Liautaud Copy Share Image
We offer an extremely controlled, disciplined, and completely systematic franchise package. — Jimmy John Liautaud Copy Share Image
I assumed when I was first selling the franchises that everyone would be as excited as I was to wake up in the morning… — Jimmy John Liautaud Copy Share Image
When I see kids who naturally get A's and who naturally score high on tests and the teachers naturally like them because they require… — Jimmy John Liautaud Copy Share Image