The only way to build a good company is one satisfied customer at a time. However, to build a great company, we must add one raving fan at a time. The difference is this...a satisfied customer will come back, but… — Mac Anderson Copy Share Image
A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always… — Mac Anderson Copy Share Image
Attitudes truly are contagious, and from time to time we need to ask ourselves, 'Is mine worth catching?' — Mac Anderson Copy Share Image
People are like sticks of dynamite. The power is on the inside, but nothing happens until the fuse gets lit. — Mac Anderson Copy Share Image
Passion--it's the driving force that you just can't ignore. It's what will make your new adventure seem more like fun, than work. It's the… — Mac Anderson Copy Share Image
In order to accomplish more than you ever have before, you must do more than you have ever done before. — Mac Anderson Copy Share Image
What happens when you believe something with all your heart? Belief fuels enthusiasm, and determined enthusiasm explodes into passion. It fires our souls and… — Mac Anderson Copy Share Image
Focus is not a 'business only' thing. Each person has only twenty-four hours per day, and how we spend those hours shows what's important… — Mac Anderson Copy Share Image
Never forget, organizational values start and end with you, the leader. Whether your example is good or bad, expect most employees to follow your… — Mac Anderson Copy Share Image
I highly recommend setting aside pockets of time during each day for solitude. You might have only five or ten minutes, but be alone… — Mac Anderson Copy Share Image
Dream big dreams, but never forget that realistic short-term goals are the keys to your success. — Mac Anderson Copy Share Image
The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services… — Mac Anderson Copy Share Image
One of the most wonderful things about having a positive attitude is the number of people it touches, many times in ways you'll never… — Mac Anderson Copy Share Image
