“Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can’t it? Many… — Susan C. Young Copy Share Image
“Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us… — Susan C. Young Copy Share Image
“Becoming more socially aware involves greater understanding of the dynamics of social interactions to assure you achieve harmonious outcomes.” — Susan C. Young Copy Share Image
“Desire. Enthusiasm. Purpose. Pleasure. Delight. Peace. Power. However you define passion, it is at the heart of your motivation.” — Susan C. Young Copy Share Image
“Leading the Witness. Know the difference! Using questions to manipulate, coerce, or lead people in directions which are not in their best… — Susan C. Young Copy Share Image
“Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success.… — Susan C. Young Copy Share Image
“Mix, Mingle, Glow. Stretch beyond your own comfort zone to speak with, sit with, and start conversations with people whom you do… — Susan C. Young Copy Share Image
“Top sales professionals will confirm that nurturing their “sphere of influence” is essential to their success. When trust and rapport are well… — Susan C. Young Copy Share Image
“The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow… — Susan C. Young Copy Share Image
“Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes… — Susan C. Young Copy Share Image
I don't like talking unnecessarily, and my communication skills are zilch. I just can't converse with people. Maybe it's because of my… — Pritam Chakraborty Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn… — Susan C. Young Copy Share Image
“How's your humor? What can you do to have more humorous lines to use in the right place at the right time?… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone,… — Susan C. Young Copy Share Image
“Interestingly, being yourself allows others to be themselves. Even with crazy imperfections, being a bona fide genuine person is the best any… — Susan C. Young Copy Share Image
“Mirroring provides social cues through body language and behavior which enable us to develop more empathy and understanding for others.” — Susan C. Young Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Thank the Customer! • Thank them for bringing his or… — Susan C. Young Copy Share Image
“Choose the Happy Side of Life. Seek ways to bring humor, laughter, and joy to work. It will not only make work… — Susan C. Young Copy Share Image
“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret… — Susan C. Young Copy Share Image
“Charisma (presence, poise, magnetism) and charm (enchantment, attraction, fascination) are behaviors which can be learned and practiced.” — Susan C. Young Copy Share Image
“Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable,… — Susan C. Young Copy Share Image
“Service Beyond Self. Value others; have a heart of service and generosity. Rise above self-interest. Ask what you can do for others,… — Susan C. Young Copy Share Image
“Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and… — Susan C. Young Copy Share Image
“Consider how others may feel about you before, during, and after talking. Are you projecting an attitude that results in others feeling… — Susan C. Young Copy Share Image
“Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice… — Susan C. Young Copy Share Image
“Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage,… — Susan C.Young Copy Share Image
“The times, they are a-changing! What was once defined by tradition, respect, and custom has evolved into a relaxed and casual society.… — Susan C. Young Copy Share Image
“Prepare for Success. Feel the satisfaction and power of having your act together! Get organized beforehand to get better results. Prior Planning… — Susan C. Young Copy Share Image
“I have a theory that sometimes people think they need to talk as much as possible, almost as if talking more equates… — Mary Mihalic Copy Share Image
“ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw… — Susan C. Young Copy Share Image
“When people are like you, conversations flow naturally and feel more relaxed, don’t they? You know what to say, how to talk,… — Susan C. Young Copy Share Image
“Do you see dignity & grace as a state of emotional and spiritual being or a physical projection of courage and class?… — Susan C. Young Copy Share Image
“Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid—none of which… — Susan C. Young Copy Share Image
“Whether your awareness is focused on your own emotions and perceptions or directed toward the preferences, needs, and feelings of others, being… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, avoid the bystander effect. Rather than standing on the sidelines watching other people achieve their goals, jump… — Susan C. Young Copy Share Image
“People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold… — Susan C. Young Copy Share Image
“A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both… — Susan C. Young Copy Share Image
“Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your… — Susan C. Young Copy Share Image
