“An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it... Where an information retrieval system tends not to be used,… — Calvin Mooers Copy Share Image
“An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than… — Calvin Mooers Copy Share Image
“People will resist information unless the price of not knowing it greatly exceeds the price of learning it.” — Calvin Mooers Copy Share Image
