Most people do not listen with the intent to understand; they listen with the intent to reply. They're either speaking or preparing to speak. They're filtering everything through their own paradigms, reading their autobiography into other people's lives. — Stephen Covey Copy Share Image
Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening… — Stephen Covey Copy Share Image
You can't have the fruits without the roots. It's the principle of sequencing: Private Victories proceed Public Victories. Self-mastery and self-discipline are the foundation… — Stephen Covey Copy Share Image
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're… — Stephen Covey Copy Share Image
The fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through… — Stephen Covey Copy Share Image
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share Image
To blame and accuse other people, is to choose to empower them, to control us. — Stephen Covey Copy Share Image
If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. — Stephen Covey Copy Share Image
I believe in Coach Louis Wong. He is so much more than just a football coach. — Stephen Covey Copy Share Image
Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them. — Stephen Covey Copy Share Image
Highly proactive people don't blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice. — Stephen Covey Copy Share Image
When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or… — Stephen Covey Copy Share Image
Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and… — Stephen Covey Copy Share Image
