“The school is teeming with activity. The rooms are small and large, many are special-purpose rooms, like shops and labs, but most are furnished like rather shabby living or dining rooms in homes: lots of sofas, easy chairs, and tables.… — Russell L. Ackoff Copy Share Image
Creativity is the ability to identify self-imposed constraints, remove them, and explore the consequences of their removal. — Russell L. Ackoff Copy Share Image
Managers who don't know how to measure what they want settle for wanting what they can measure. — Russell L. Ackoff Copy Share Image
A bureaucrat is one who has the power to say "no" but none to say "yes." — Russell L. Ackoff Copy Share Image
A problem never exists in isolation; it is surrounded by other problems in space and time. The more of the context of a problem… — Russell L. Ackoff Copy Share Image
“Contrary to the impression that the educational system promulgates, there are no absolute answers to questions; the correct answer to a question depends on the context in which it arises. For example, how much is 2 + 3? The answer depends on “two and three of what?” If we are speaking of 2 degrees Fahrenheit plus 3 degrees Celsius, the… — Russell L. Ackoff Copy Share
Most corporate mission statements are worthless. They consist largely of pious platitudes such as: "We will hold ourselves to the highest standards of professionalism… — Russell L. Ackoff Copy Share Image
“Reality consists of sets of interacting problems, systems of problems we call “messes.” As previously noted, problems are abstractions extracted from reality by analysis. Therefore, education for practice should develop and apply methodology for dealing holistically with systems of problems. Because messes are complex, this requires an ability to cope with complexity. It is much easier to deal with complexity… — Russell L. Ackoff Copy Share
“Those involved in the redesign process must know what they would do if they could do whatever they wanted. Such knowledge is essential if they are to set meaningful goals for the future. The outcome of such a design is idealized in the sense that the resulting system is ideal seeking, not ideal. It should be subject to continuous improvement… — Russell L. Ackoff Copy Share
“Cizek came to Vienna [from Leitmeritz, a small town in Bohemia, then Austrian] when he was twenty [in 1885], and entered the Academy of Fine Arts. He lodged with a poor family, where, fortunately, there were children. These children saw him painting and drawing, and they wanted, as Cizek has so often related, “to play painter too.” Out of his… — Russell L. Ackoff Copy Share
The future is better dealt with using assumptions than forecasts. — Russell L. Ackoff Copy Share Image
“One might wonder how on earth learning came to be seen primarily a result of teaching. Until quite recently, the world’s great teachers were understood to be people who had something fresh to say about something to people who were interested in hearing their message. Moses, Socrates, Aristotle, Jesus—these were people who had original insights, and people came from far… — Russell L. Ackoff Copy Share
The more efficient you are at doing the wrong thing, the wronger you become. It is much better to do the right thing wronger… — Russell L. Ackoff Copy Share Image
