In this last example, it would’ve been much better to say…
““In this last example, it would’ve been much better to say, “Under most circumstances, the client should do X.” It’s much easier to defend “under most circumstances” than “always.””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Advice to use flexible language in client guidance, preferring “under most circumstances” over absolute statements.
In simple terms: Use conditional phrasing for better defensibility.
Key Takeaway
Prefer nuanced recommendations.
Themes
communication
consulting
risk management
Mood
pragmatic
professional
Type
advisory
strategic
When to use this quote
- client meetings
- strategy sessions
- risk assessments
Key Concepts
conditional language
client advice
decision making
Questions to Reflect On
- How does conditional language affect client trust?
- When is absolute advice appropriate?
A Different Perspective
Overly cautious phrasing may dilute authority.