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We know about as much about software quality problems as…

“We know about as much about software quality problems as they knew about the Black Plague in the 1600s. We've seen the victims' agonies and helped burn the corpses. We don't know what causes it; we don't really know if there is only one disease. We just suffer - and keep pouring our sewage into…” quote by Tom Van Vleck
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“We know about as much about software quality problems as they knew about the Black Plague in the 1600s. We've seen the victims' agonies and helped burn the corpses. We don't know what causes it; we don't really know if there is only one disease. We just suffer - and keep pouring our sewage into our water supply.”

Tom Van Vleck

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Software quality issues are poorly understood, likened to a historic plague, leading to ineffective fixes and ongoing damage.

In simple terms: We lack clear causes for software bugs, causing repeated harm.

Key Takeaway

Recognize the unknowns and invest in research.

Themes

software engineering risk management systems thinking

Mood

concerned analytical

Type

observational cautionary

When to use this quote

  • project planning
  • quality assurance
  • incident response
  • process improvement

Key Concepts

complex systems epidemiology metaphor

Questions to Reflect On

  • What hidden factors might be driving software failures?
  • How can we better diagnose systemic issues?
A Different Perspective

Understanding causes is harder than treating symptoms.

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