Our approach to QA is based on the belief that the balance…
““Our approach to QA is based on the belief that the balance between control and accountability on the one hand and quality enhancement on the other must be weighted towards the latter. Only if the QA process is perceived as bringing advantages to those who interact with it, will they contribute to it co-operatively and positively, and only in such circumstances will quality be enhanced.””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Quality assurance should prioritize enhancing quality over control, gaining user buy‑in through perceived benefits.
In simple terms: Focus QA on quality, not just control.
Prioritize quality for cooperation.
Themes
Mood
Type
When to use this quote
- team meetings
- software development
- project management
Key Concepts
Questions to Reflect On
- What incentives motivate QA participation?
- How to measure quality gains?
Balancing control may stifle innovation.