Skip to content

This is the portrait of the future customers—connected yet…

“This is the portrait of the future customers—connected yet distracted. A survey by the National Center for Biotechnological Information shows that the average human attention span has dropped from 12 seconds in 2000 to 8 seconds in 2013. This can be attributed to the massive and overwhelming…” quote by Philip Kotler
Download Open image
““This is the portrait of the future customers—connected yet distracted. A survey by the National Center for Biotechnological Information shows that the average human attention span has dropped from 12 seconds in 2000 to 8 seconds in 2013. This can be attributed to the massive and overwhelming volume of messages that constantly bombard our connected mobile devices and demand instant attention.””

Philip Kotler

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Modern consumers are constantly connected but have shrinking attention, making it hard for messages to stick.

In simple terms: People are online but can only focus briefly.

Key Takeaway

Craft concise, compelling messages.

Themes

marketing attention digital overload consumer behavior

Mood

analytical urgent

Type

strategic informative

When to use this quote

  • advertising campaigns
  • social media posts
  • email newsletters

Key Concepts

cognitive load information fatigue media saturation

Questions to Reflect On

  • How can brands capture attention without overwhelming?
  • What formats suit brief attention spans?
A Different Perspective

Short bursts may not convey depth.

★ ★ ★ ★ ★ No ratings yet

More by Philip Kotler

Explore all 82 Philip Kotler quotes

More Attention span quotes

Browse all 298 Attention span quotes