Products that delight customers do the unexpected. They…

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

— Ron Kaufman

“There are many advantages to a customer-centric approach, but here’s the big one: customers are always beautifully, wonderfully dissatisfied, even when they report being…

— Malini Chaudhri

A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.

— Ron Kaufman

Companies should always want to delight their customers.

— Guy Kawasaki

With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it…

— Marco Arment

When the dollar collapses, it's not doing it in a vacuum. If the dollar loses value, it's doing so relative to some other currency.…

— Peter Schiff

Perhaps the most important reason to be skeptical of government inflation numbers is that the government, like a fox campaigning to guard a hen…

— Peter Schiff

The best way to hold customers is to constantly figure out how to give them more for less.

— Philip Kotler

The exact details of how you practice value investing will vary investor to investor, but the fundamental principle of scouring the world, looking for…

— Whitney Tilson

If Wall Street crashes, does Main Street follow? Not necessarily.

— Ben Bernanke

Don't think OF the market. Think AS the market.

— Michael Fishman

The purpose of this book is to supply, in the form suitable for laymen, guidance in the adoption and execution of an investment policy.

— Benjamin Graham

Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words.

— Sunil Nagaraj

Amongst the financial Twitterati, the term 'muppets' has come to describe any client used and abused by some financial predator. I've adopted the term…

— Barry Ritholtz

“Start a business, not a startup”

— Anonymous