Why will I not give free service to my customers to get…
“Why will I not give free service to my customers to get them used to mobile Internet, and to get every small town and village to use it? Everybody does promotions. In the internet world, free is normal.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Offering free services can build habit and market penetration, but may devalue the product and hurt profitability.
In simple terms: Free service builds habit but can hurt profit.
Key Takeaway
Balance free trials with sustainable pricing.
Themes
marketing
pricing
technology adoption
Mood
strategic
analytical
Type
business
marketing
When to use this quote
- launching new services
- rural internet rollout
- customer acquisition
- pricing models
Key Concepts
economics
business strategy
Questions to Reflect On
- How to ensure free services convert to paid?
- What safeguards protect revenue?
A Different Perspective
Free offers can attract low‑value customers only.